Thank you for choosing Zizzu Beauty! We are committed to ensuring your beauty products reach you in a timely and secure manner. Please review our shipping policy below:

1. Processing Time:

• All orders are processed within 5 business days (excluding weekends and holidays).
• Orders placed after 4pm will be processed the next business day.

2. Shipping Rates:

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer standard and expedited shipping options.

3. Shipping Destinations:

• We currently ship to addresses within Sri Lanka.
• For international shipping, please contact us for more information.

4. Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number.
• Please allow 12 hours for the tracking information to update.

5. Shipping Delays:

• In the rare event of shipping delays due to unforeseen circumstances, we will notify you promptly.

6. Lost or Stolen Packages:

• Zizzu Beauty is not responsible for lost or stolen packages. Please ensure the shipping address provided is secure.

7. Custom Duties and Taxes:

• Customers are responsible for any customs duties or taxes incurred during international shipping.